To ensure the smooth operation of our platform, from 03/09/2025, we will apply a monthly £5 fee to any dormant Slot Boss accounts (no activity for 365 days).

Please note: This fee will only be deducted from your existing account balance if your balance is over £1. 

We will never charge any of your chosen payment methods to cover this fee.

Will I be contacted before this happens?

We will make sure you’re well-informed before this happens by sending you an email around 30 days before your account reaches dormant status, with the fee being applied the following month, should your account remain inactive.

If it stays dormant for a further 2 years with a balance of £0, we will then proceed with closing your account

How can I avoid the fee?

This administrative fee will be applied monthly until your account balance reaches £0, you withdraw your balance in full, or you log into your Slot Boss account.

Need help logging in or withdrawing funds?

Please contact our Customer Support Team, who will be happy to help.