Deposits can sometimes be declined due to a variety of reasons. Please ensure that the below steps have been completed

• Ensure that your payment method has not expired
• Ensure that the payment method is in your own name 
• Check whether you have reached any limits you have set on your account.
• Please check that the correct payment details/ numbers have been added with no errors
• Check that the payment method has enough funds 
• Try depositing a smaller amount 
• Try using a different deposit method

If you are still facing issues with depositing, please contact our support team - we’ll happily help you to look into this for you!